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Contact Janus
Call Us

Whenever you need to, there are a number of ways you can contact Janus.

For Product, account and general questions:

Mon-Fri, 9 am Ė 6 pm Eastern Time

For Janus.com questions:

Mon-Fri, 9 am Ė 6 pm Eastern Time

For automated assistance (Janus XpressLine):


Use the Janus XpressLine for 24-hour access to account balances, daily prices, transactions, performance information and more XpressLineís Instructions.

Your Janus XpressLine PIN is the same one you use for janus.com. If you donít have a janus.com PIN, you can establish one the first time you call the XpressLine.

For Janus shareholders living abroad

We havenít forgotten you. Call our international toll-free numbers.

For TDD Users

Mon-Fri, 9 am - 6 pm Eastern Time
Email Us

Canít find what youíre looking for?

Email us and we will give you a hand. But please do not send any personal information, including information about your account as this e-mail is not secure.

To update your address or other personal information, log in and edit account information online or call us.

Mail Us

You always have the option of U.S. mail. You can send us your applications, payments, instructions and general comments to these addresses:

Regular Mail

P.O. Box 55932
Boston, MA 02205-5932

Overnight or Certified Mail

30 Dan Road Suite #55932
Canton, MA 02021-2809